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Terms & Conditions

Overview

Welcome to ChandlerBats.com. The following rules and regulations apply to all visitors to or users of the Chandler Bats Website, www.ChandlerBats.com, hereinafter referred to the "Website." By using this Website, you agree to be bound by these terms and conditions, which may be modified by YC52LLC at any time and posted on this Website. In the event of a violation of these terms and conditions, YC52LLC reserves the right to seek all remedies available by law and in equity.

By accepting these terms and conditions through your use of the Website, you certify that you are 18 years of age or older. If you are under the age of 18 but at least 13 years of age, you may use this Website only under the supervision of a parent or legal guardian who agrees to be bound by these terms and conditions.

All billing and registration information provided by you on this Website must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these terms and conditions. By confirming your purchase at the end of the checkout process, you agree to pay for the item(s) requested.

Trademarks & Copyrights

This website contains content, names, pictures, and graphics which are protected by copyright and trademark laws and are the sole property of the Company or its affiliates. All rights are reserved. The use of any protected property without the express written consent of the Company is prohibited. No content from this site may be copied, modified, uploaded, or distributed in any form or manner without our prior written consent. Any unauthorized use of content from this site which may violate copyright or trademark laws could result in criminal or civil penalties.

Product Photography & Specifications

All features, content, specifications, products, and prices of products and services described or depicted on the Website are subject to change at any time without notice. We make all reasonable efforts to accurately display the attributes of our products, including the applicable finishes and logos. However, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.

In addition, all of our finishes are hand sprayed on our bats by a professionally trained finishing technician. Due to the hand-spraying technique and coloring of the natural wood, we cannot guarantee the finish can have the exact same appearance every order and may look different than the swatches on the Site.

Due to MLB regulations, all of our bats that we craft for MLB and MILB players are required to have the wood grains exposed through the finish. To keep the process of all Chandler bats consistent throughout the production process and provide the same professional product to retail customers, our retail bats receive the same finish that exposes the grain of the wood. The ‘Chandler Black’ finish is a blue-based finish in order to allow the grain of the wood to show through our darkest finish. In certain lighting, the finish may appear to have a blue tint. On our finish swatch on our product pages, the ‘Chandler Black’ finish may look different than it appears.

For questions or concerns, please contact our Customer Service Department at (877) 497-2287 or email us at info@chandlerbats.com.

Shipping Limitations

When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on the Website. All purchases from the Website are made pursuant to a shipment conditions by accepting these terms and conditions through your use of the Website. As a result, risk of loss, damage, and title for items purchased from the Website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

Linking

We may link to other websites within our Website. When we do this, we will try and make it as clear as possible that you are leaving our Website. We are not responsible in any way for these websites, or their content, policies, use of your information, or the quality of their goods and services, or any other way. Once you have left our Website, we cannot be responsible for the protection and privacy of any information, which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

Warranty & Return Policy

All Chandler bats are custom, made-to-order, with a limited return policy. However, we at YC52LLC strive for 100% customer satisfaction, and we will address every return inquiry or issue accordingly. You may contact our Warranty Department at (877) 497-2287 or by email at info@chandlerbats.com.

If your product arrives damaged, incorrectly crafted, or with different specs than ordered, please contact our Warranty Department immediately at (877) 497-2287 or by email at info@chandlerbats.com. If we determine your bat needs to be replaced, we will email or mail you a shipping label and the appropriate shipping materials as needed.

If your bat breaks within the 30 Day Warranty and the Chandler Hitting Guidelines were followed correctly, please contact our Warranty Department at (877) 497-2287 or by email at info@chandlerbats.com. You may also fill out a Warranty Claim on the Website. Our Warranty Department representative will discuss your bat breakage with you and collect more information to determine if your bat needs to be analyzed and replaced. Our representatives may ask you to send documentation of your order as well as pictures of the broken bat to further assist you.

If you would like to file a claim, you must send your product to our Warranty Department. Our mailing address is:

Chandler Bats - Warranty Department
2947 Felton Road
East Norriton, PA 19401

No other warranties, express or implied, are extended by chandler bats or for the use of chandler bats except as expressly set forth herein.

Use of Materials on the Site

All content on this Site (including, without limitation, text, design, graphics, logos, icons, images, downloads, videos, photographs, interfaces, code and software, as well as the selection and arrangement thereof), is the exclusive property of and owned by YC52LLC, its licensors, or its content providers, and is protected by copyright, trademark, and other applicable laws. You may access, copy, download, and print the material contained on the Site for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark, or other proprietary notice that appears on the material you access, copy, download, or print. Any other use of content on the Site, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the Site, or use of the Site for purposes competitive to YC52LLC is expressly prohibited. You agree to abide by all additional restrictions displayed on the Site as it may be updated from time to time. YC52LLC reserves the right to refuse or cancel any person’s registration for this Site, remove any person from this Site or prohibit any person from using this Site for any reason whatsoever. YC52LLC, or its licensors, or content providers, retains full and complete title to the material provided on the Site, including all associated intellectual property rights, and provide this material to you under a license that is revocable at any time in YC52LLC’s sole discretion. YC52LLC neither warrants nor represents that your use of materials on this Site will not infringe rights of third parties not affiliated with YC52LLC.

You may not use any hardware or software intended to damage or interfere with the proper working of the Site or to surreptitiously intercept any system, data or personal information from the Site. You agree not to interrupt or attempt to interrupt the operation of the Site in any way. YC52LLC reserves the right, in its sole discretion, to limit or terminate your access to or use of the Site at any time without notice. Termination of your access or use will not waive or affect any other right or relief to which YC52LLC may be entitled at law or in equity.

Materials You Submit

You acknowledge that you are responsible for any material you may submit via the Site, including the legality, reliability, appropriateness, originality, and copyright of any such material. You may not upload to, distribute, or otherwise publish through this Site any content that (i) is confidential, proprietary, false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of “spam.” You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the Site.

If you do submit material, and unless we indicate otherwise, you grant YC52LLC and its affiliates an unrestricted, nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such material throughout the world in any media. You further agree that YC52LLC is free to use any ideas, concepts, know-how that you or individuals acting on your behalf provide to YC52LLC. You grant YC52LLC and its affiliates the right to use the name you submit in connection with such material, if they so choose. You represent and warrant that you own or otherwise control all the rights to the content you post; that the content is accurate; that use of the content you supply does not violate any provision herein and will not cause injury to any person or entity; and that you will indemnify YC52LLC for all claims resulting from content you supply.

Conduct on the Site

Some features on this Site may require registration. By registering at and in consideration of your use of the Site you agree to provide true, accurate, current and complete information about yourself.

Some features on this Site may require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft, or unauthorized use of your password, notify YC52LLC immediately. YC52LLC may assume that any communications YC52LLC receives under your password, have been made by you unless YC52LLC receives notice otherwise.

You or third parties acting on your behalf are not allowed to frame this Site or use our proprietary marks as meta tags, without our written consent. You may not use frames or utilize framing techniques or technology to enclose any content included on the Site without YC52LLC’s express written consent. Further, you may not utilize any Site content in any meta tags or any other “hidden text” techniques or technologies without YC52LLC’s express written consent.

Disclaimers

Your use of this site is at your sole risk. The site is provided on an "As is" and "As available" basis. We reserve the right to restrict or terminate your access to the site or any feature or part thereof at any time. YC52LLC expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose and any warranties that materials on the site are non-infringing, as well as warranties implied from a course of performance or course of dealing; that access to the site will be uninterrupted or error-free; that the site will be secure; that the site or the server that makes the site available will be virus-free; or that information on the site will be complete, accurate or timely. If you download any materials from this site, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that results from the download of any such materials. No advice or information, whether oral or written, obtained by you from YC52LLC or through or from the site shall create any warranty of any kind. YC52LLC does not make any warranties or representations regarding the site or the use of the materials on the site in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

In certain jurisdictions, the law may not permit the disclaimer of warranties, so the above disclaimer may not apply to you.

Limitation of Liability

You acknowledge and agree that you assume full responsibility for your use of the site. You acknowledge and agree that any information you send or receive during your use of the site may not be secure and may be intercepted by unauthorized parties. You acknowledge and agree that your use of the site is at your own risk and that the site is made available to you at no charge. Recognizing such, you acknowledge and agree that, to the fullest extent permitted by applicable law, neither YC52LLC nor its affiliates, suppliers or third party content providers will be liable for any direct, indirect, punitive, exemplary, incidental, special, consequential or other damages arising out of or in any way related to the site, or any other site you access through a link from this site or from any actions we take or fail to take as a result of communications you send to us, or the delay or inability to use the site, or for any information, products or services advertised in or obtained through the site, YC52LLC’s removal or deletion of any materials submitted or posted on its site, or otherwise arising out of the use of the site, whether based on contract, tort, strict liability or otherwise, even if YC52LLC, its affiliates or any of its suppliers has been advised of the possibility of damages. This disclaimer applies, without limitation, to any damages or injury arising from any failure of performance, error, omission, interruption, deletion, defects, delay in operation or transmission, computer viruses, file corruption, communication-line failure, network or system outage, your loss of profits, or theft, destruction, unauthorized access to, alteration of, loss or use of any record or data, and any other tangible or intangible loss. You specifically acknowledge and agree that neither YC52LLC nor its suppliers shall be liable for any defamatory, offensive or illegal conduct of any user of the site. Your sole and exclusive remedy for any of the above claims or any dispute with YC52LLC is to discontinue your use of the site. You and YC52LLC agree that any cause of action arising out of or related to the site must commence within one (1) year after the cause of action accrues or the cause of action is permanently barred. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, all or a portion of the above limitation may not apply to you.

Indemification

You agree to indemnify, defend and hold harmless YC52LLC and its affiliates and their officers, directors, employees, contractors, agents, licensors, service providers, subcontractors and suppliers from and against any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys’ fees and court costs, arising or resulting from your use of the Site, any information or other content you supply, and any violation of these Terms of Use. If you cause a technical disruption of the Site or the systems transmitting the Site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys’ fees and court costs, arising or resulting from that disruption. YC52LLC reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with YC52LLC in the defense of such matter.

Changes to these Terms of Use

YC52LLC reserves the right, at its sole discretion, to change, modify, add or remove any portion of these Terms of Use, in whole or in part, at any time, by posting revised terms on the Site. It is your responsibility to check periodically for any changes we make to the Terms of Use. Your continued use of the Site after any changes to the Terms of Use or other policies means you accept the changes.

In the event we make material changes to the Terms of Use, notice of the changes will be posted on this Website and the revised terms will take effect thirty days after their publication on the Site.

Dispute Resolution

The sole and exclusive venue for any dispute arising out of, under, or in connection with this website, and/products and services sold or procured utilizing this website in any way, shall be Palm Beach County, Florida, and shall be determined by and governed by the laws of the State of Florida.

Entire Agreement and Admissibility

This agreement and any policies or operating rules posted on this Site constitute the entire agreement and understanding between you and YC52LLC with respect to the subject matter thereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to use of the Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

How to Contact Us

If you have any questions or comments about these Terms of Use or this Site, please write to us:

Chandler Bats - Legal Department
2947 Felton Road
East Norriton, PA 19401

Or call us Toll-Free at (877) 497-2287.

Thank you for visiting our Site.