I just ordered a custom bat. When will it arrive?
Orders are shipped 2-4 weeks from your order date.
How many days in transit does it take to ship my custom order?
The shipping carrier we use is UPS. All orders within the US receive FREE DOMESTIC GROUND SHIPPING. Below is a map that shows UPS transit times from our location in Norristown, PA. Please note that UPS does not deliver on Saturdays or Sundays.
If you live outside the US, UPS shipping transit times can vary – please see UPS for more information.
I need a bat ASAP. How soon can I get it?
All of our bats are custom, made-to-order, and are crafted in the order in which they are received. However, you have two options if time is a factor:
- Call us to see what we have in stock in our retail store at (877) 497-2287 and ask one of our representatives what models we have in stock in a specific length. If we have something you want, we can custom engrave and logo the model, and then ship it out same or next day.
- Check with our certified retail partners. We can provide a list by emailing firstname.lastname@example.org.
How will I know when it is shipped?
Once your order is packaged and a UPS shipping label is printed, we will send you a UPS tracking number to the email address on your account.
I do not live in the U.S. What is my shipping cost?
International shipping rates are based on the customers shipping address and will be calculated at checkout.