I just ordered a custom bat. When will it arrive?
Orders are typically shipped 4 weeks from your order date. Rush processing is available with an upcharge upon request.
How many days in transit does it take to ship my custom order?
The shipping carrier we use is UPS. All orders within the US are sent via DOMESTIC GROUND SHIPPING. Below is a map that shows UPS transit times from our location in Port St. Lucie, FL. Please note that UPS does not deliver on Saturdays or Sundays.
If you live outside the US, UPS shipping transit times can vary – please see UPS for more information.
I need a bat ASAP. How soon can I get it?
If time is a factor, check out our new On Demand bat section which can be shipped same day if ordered before noon eastern Mon - Fri.
How will I know when it is shipped?
Once your order is packaged and a UPS shipping label is printed, we will send you a UPS tracking number to the email address on your account.
I do not live in the U.S. What is my shipping cost?
International shipping rates are based on the customers shipping address and will be calculated at checkout.