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FAQ

I want a Chandler, but they are so expensive. Do you do discounts or bat packs?

We hold our product to the highest standards and the quality of our product surpasses anything else on the market. We ensure that every Chandler bat you receive has been crafted to perfection with the guarantee that it will withstand the stress of the game. As a result of this diligence, we do not offer "bat packs".

However, we do have a discount that is applied to your order. If you purchase 12 or more bats from our MomentumTeam series line, the price per bat will drop from $195 to $95.

If you are interested in learning more about our MomentumTeam series line, please call us at (877) 497-2287 or email us at info@chandlerbats.com.

I want a Chandler, but I don’t know what model to get.

Not a problem at all, you have 2 options:

  • Call us at (877) 497-2287. One of our representatives will walk you through our model library. We have almost every model from every brand in our library, so if you are used to a specific model from another brand, we can replicate that model for you.
  • Schedule a bat fitting at the Chandler Bats showroom where you can test out different Chandler models and customize your own! To schedule call (877) 497-2287.

Can I edit or cancel my order?

If you want to cancel your custom order, you have 7 days to do so. Please reach out to our billing department at (877) 497-2287.

If you want to edit your order details, you have 48 hours to do so. Please reach out to our website orders department at (877) 497-2287.

If you want to edit your shipping address, you can reach out to our billing department at (877) 497-2287.

What is your return policy?

We do not accept returns on any bat orders. If you find that you order was not made to the specifications you requested or if your order was damaged during shipping, please call our warranty department immediately and we will assist you (877) 497-2287.

What forms of payment do you accept?

We accept Paypal and all forms of major credit cards (Visa, Mastercard, Discover, American Express).

Bat fitting & cages

Our batting cage is currently under construction - we are more than happy to assist you in choosing the proper model and size in our showroom.