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FAQ

Do you offer discounts or team specials?

We hold our product to the highest standards and the quality surpasses anything else on the market. We ensure that every Chandler bat you receive has been crafted to perfection with the guarantee that it will withstand the stress of the game. If you are interested in speaking more about special pricing for your team or facility, please call (877) 497-2287 or email us at info@chandlerbats.com.

Can you help me decide what model to purchase?

Absolutely! Call (877) 497-2287 or email us at info@chandlerbats.com and one of our representatives will help you with determining the right model. We have almost every model from every brand in our library, so if you are used to a specific model from another brand, we can replicate that model for you.

Can I edit or cancel my order?

If you want to cancel your custom order, you have 7 days to do so. Please reach out to our billing department at (877) 497-2287.

If you want to edit your order details, you have 48 hours to do so. Please reach out to our website orders department at (877) 497-2287.

If you want to edit your shipping address, you can reach out to our billing department at (877) 497-2287.

What is your return policy?

We do not accept returns on any bat orders. If you find that you order was not made to the specifications you requested or if your order was damaged during shipping, please call our warranty department immediately and we will assist you (877) 497-2287.

What forms of payment do you accept?

We accept Paypal and all forms of major credit cards (Visa, Mastercard, Discover, American Express).